| 1. TERMS OF USE OF THE AHMED S AL-RAQTAN TRADING WEBSITE AHMED S AL-RAQTAN TRADING and its affiliates (suppliers and service providers) provide their services to you subject to the conditions detailed in this agreement. By using the AHMED S AL-RAQTAN TRADING website and/or registering to shop on AHMED S AL-RAQTAN TRADING you confirm that you have familiarized yourself with the terms and conditions governing the conduct of parties accessing or using the AHMED S AL-RAQTAN TRADING website to trade and that you agree to be bound by these terms and conditions. Your access to the AHMED S AL-RAQTAN TRADING website and use of any services provided by AHMED S AL-RAQTAN TRADING including any purchases made by you from AHMED S AL-RAQTAN TRADING are subject to terms and conditions. AHMED S AL-RAQTAN TRADING grants you a limited license to access and make personal use of the AHMED S AL-RAQTAN TRADING website. You are not allowed to modify (other than page caching) the website or any portion thereof without the prior written consent of AHMED S AL-RAQTAN TRADING. This license does not permit any resale or commercial use of the AHMED S AL-RAQTAN TRADING website or its contents; any collection and use of any product listings, descriptions, or prices; any derivative use of the AHMED S AL-RAQTAN TRADING website or its contents; any downloading or copying of account information for the benefit of another merchant; or any use of data mining, robots, or similar data gathering and extraction tools. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of the AHMED S AL-RAQTAN TRADING website so long as the link does not portray AHMED S AL-RAQTAN TRADING, its affiliates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any AHMED S AL-RAQTAN TRADING logo or other proprietary graphic or trademark, or those of their affiliates, as part of the link without prior written permission of the owner of the graphic or trademark. AHMED S AL-RAQTAN TRADING may provide links from the AHMED S AL-RAQTAN TRADING website to other websites which may offer services to you and is not responsible for evaluating the content or offerings made on these websites. 2. DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY YOU EXPRESSLY AGREE THAT YOUR USE OF THE AHMED S AL-RAQTAN TRADING WEBSITE IS AT YOUR SOLE RISK. TO THE FULL EXTENT PERMISSIBLE BY Saudi Arabian LAW, AHMED S AL-RAQTAN TRADING DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. AHMED S AL-RAQTAN TRADING WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE AHMED S AL-RAQTAN TRADING WEBSITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES. Applicable law The AHMED S AL-RAQTAN TRADING website and all communications and transactions concluded using the website, are governed by, and you agree to, the application of the laws of the Saudi Arabia. As the website is targeted at Saudi Arabian citizens and residents any limitations on implied warranties or the exclusion or limitation of certain damages which may be applicable under the laws of any other jurisdiction are expressly waived by you. 3. TERMS OF TRADE WITH AHMED S AL-RAQTAN TRADING Invitation to do business Only when AHMED S AL-RAQTAN TRADING has accepted your offer to purchase and the acceptance is communicated to you, will an enforceable agreement of sale be transacted. Despite our best efforts, a small number of the products or services offered on the website may be mis-priced. If we discover a mis-pricing, we will do one of the following:
IMPORTANT:If any products or services are supplied and delivered to you directly by, or through, a third party, even though access to the products and services is gained through the AHMED S AL-RAQTAN TRADING website, the supply of these products and services may be subject to conditions which differ from those governing the terms of trade with AHMED S AL-RAQTAN TRADING. You shall be solely responsible for ensuring that you understand and agree to the terms and conditions governing the sale of these products and services. Place and time of agreement Agreement as to the terms of use of the AHMED S AL-RAQTAN TRADING website shall be deemed to have be accepted by you at the time that you first accessed the AHMED S AL-RAQTAN TRADING website. Backorders Due to the popularity of some products or services, AHMED S AL-RAQTAN TRADING may not always have any products or services ordered by you in stock. AHMED S AL-RAQTAN TRADING will accept orders for out of stock products or services to ensure that you will be the first to receive the item once it becomes available. If the products and services ordered by you are not available or only a portion is available, you may cancel the order, or re-order the quantity that is available, or place a backorder. Once the products or services become available, it will be shipped to you. Electronic communications When you visit AHMED S AL-RAQTAN TRADING or send e-mails to us, you are communicating with us electronically. AHMED S AL-RAQTAN TRADING will communicate with you by e-mail or by posting notices on the AHMED S AL-RAQTAN TRADING website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. Registration Registration as a purchaser is restricted to individuals who may legally enter into binding and enforceable agreements. No person under the age of 18, or not legally permitted to enter into a binding and enforceable agreement, may register as a purchaser. Any person not permitted to register as a purchaser but who does so, shall be guilty of committing a fraud and AHMED S AL-RAQTAN TRADING may take whatever legal action it deems necessary to obtain the appropriate relief. In registering as a purchaser you are required to provide AHMED S AL-RAQTAN TRADING with, complete and accurate information about yourself and you warrant that the information provided is correct. If you are in breach of, or AHMED S AL-RAQTAN TRADING believes that you may breach, any of the terms and conditions governing the use of, or trading using the AHMED S AL-RAQTAN TRADING website, AHMED S AL-RAQTAN TRADING may, in it's absolute discretion, either suspend or terminate your registration as a purchaser. Password You are solely responsible for ensuring the confidentiality of your password, which authenticates your identity. You acknowledge this responsibility and agree that any communication or transaction that may be made using your password, shall be attributed to you. If you suspect that the confidentiality of your password has been compromised you should immediately advise AHMED S AL-RAQTAN TRADING of this fact by email. AHMED S AL-RAQTAN TRADING shall on receipt of the email suspend your registration pending your further instructions. You shall remain responsible for all transactions effected prior to the suspension of your registration and liable for any payments that may flow from these transactions. 4. AMENDMENT TO TERMS AND CONDITIONS AHMED S AL-RAQTAN TRADING may amend the terms and conditions governing access to the AHMED S AL-RAQTAN TRADING website as well as trade using the website. 5. PRIVACY AND SECURITY STATEMENT AHMED S AL-RAQTAN TRADING knows that you care how your personal information may be collected, processed and used; we appreciate your trust that AHMED S AL-RAQTAN TRADING will do so carefully and sensibly. The information provided by you helps us personalize and continually improve your shopping experience at AHMED S AL-RAQTAN TRADING. Here are the types of information we gather.
By providing the information to AHMED S AL-RAQTAN TRADING you consent to AHMED S AL-RAQTAN TRADING collecting maintaining, storing and processing the information, provided that AHMED S AL-RAQTAN TRADING shall:
While AHMED S AL-RAQTAN TRADING and its affiliates shall take commercially reasonable care to safeguard the information provided by you to AHMED S AL-RAQTAN TRADING from unauthorized access or disclosure, AHMED S AL-RAQTAN TRADING does not represent or guarantee that the safeguards will provide absolute protection. 6. INTELLECTUAL PROPERTY STATEMENT Copyright in any information or trade marks displayed anywhere on the AHMED S AL-RAQTAN TRADING website are protected by worldwide copyright laws and treaty provisions. The copyright of these materials is held by AHMED S AL-RAQTAN TRADING, or by the original creator of the materials, or by suppliers and service providers to AHMED S AL-RAQTAN TRADING. 7. DISPUTE RESOLUTION Any dispute arising out of or in connection with this agreement including any question regarding its existence, validity or termination, will be resolved in accordance with the law of Saudi Arabia. The language used during the dispute resolution process will be English. For the purposes of any arbitration:
By using the AHMED S AL-RAQTAN TRADING website and accepting the conditions of use of the website and trade conducted using the website you bind yourself to the terms of arbitration provided in this agreement. 8. COMPLIANCE WITH STATUTORY CONSUMER PROTECTION PROVISIONS AHMED S AL-RAQTAN TRADING adheres to the provisions of Chapter VII of the Electronic Communications and Transactions Act 25 of 2002 (“the Act”). Chapter VII of the Act provides protection to consumers and the provisions of the Act relevant to commercial transactions that may be effected on the AHMED S AL-RAQTAN TRADING website, as well as the information required in terms of the Act, are provided for your reference. Return of products or cancellation of service agreements AHMED S AL-RAQTAN TRADING shall, subject to the exclusions provided for below and the provisions relating to any return of products or cancellation of a service agreement, allow the return of products or cancellation of a service agreement, within seven days of the date of receipt by you of the products or the conclusion of an agreement to provide services. Exclusions from return of products or cancellation of service agreements The provisions of this agreement relating to the return of goods and cancellation of any agreement to provide services shall not apply if:
Customers obligations on return of products and services If a customer cancels any transaction in respect of which delivery of the products or services (to the extent that the may be returned) have been delivered, within seven days of the receipt of the products or services, the customer shall return to AHMED S AL-RAQTAN TRADING or it’s authorised agents, the products, undamaged in any manner, together with all packing materials and documentation delivered by AHMED S AL-RAQTAN TRADING or its agents, to the customer as well as a written indication of the customers choice to cancel the transaction. The customer shall refund to AHMED S AL-RAQTAN TRADING all direct expenses incurred by AHMED S AL-RAQTAN TRADING or it’s authorised agents, in the delivery of the products and services ordered by the customer, as well as the direct expenses incurred by AHMED S AL-RAQTAN TRADING or it’s authorised agents in accepting return of the products and cancellation of the provision of services, arising as a result of the return of the products or cancellation of the services ordered by the customer. AHMED S AL-RAQTAN TRADING’s obligations on return of the products and services Within thirty days of return of the products or receipt of notice of cancellation of the agreement to deliver services AHMED S AL-RAQTAN TRADING or it’s authorised agents shall refund to the customer any amounts paid by the customer less any amounts due by the customer to AHMED S AL-RAQTAN TRADING as provided for above. Disclosures in terms of section 43 of the Act: The following information is made available to you in compliance with Section 43 of the Act. Full name and legal status of website owner:AHMED S AL-RAQTAN TRADING is the trading name and is wholly owned by AHMED S AL-RAQTAN TRADING a company duly incorporated in terms of the company laws of Saudi Arabia. Self regulatory or accreditation body: none. Address for service of all legal documents: same Description of Services: AHMED S AL-RAQTAN TRADING provides access to a variety of products and services that may be purchased online all of which are, or will be, described on the AHMED S AL-RAQTAN TRADING website. Price of goods: Prices are displayed in the website and are subject to AHMED S AL-RAQTAN TRADING rights in respect of any mis-pricing stipulated in the clause dealing with Invitation to do business above. All prices of products and services displayed on the AHMED S AL-RAQTAN TRADING website are inclusive of Value Added Tax. Payment:Payment terms and manner of payment are stipulated in the clause dealing with payment above. Terms and conditions governing this agreement: The full Terms and Conditions applicable to the access and use of the services provided on the AHMED S AL-RAQTAN TRADING website and any amendments thereto, shall at all times be available on the Website, save to the extent that they may be varied in writing by the parties. These terms may be accessed on this Website, downloaded and stored, or reproduced at any time. Delivery of products or services: The anticipated time of delivery of any products or services, purchase using the AHMED S AL-RAQTAN TRADING website shall be indicated at the time that any order is accepted by AHMED S AL-RAQTAN TRADING Transaction records and history: A full record of transactions effected using AHMED S AL-RAQTAN TRADING shall be available to the user for a period of 14 days from delivery of the products or services to the purchaser by AHMED S AL-RAQTAN TRADING or it’s agents. Dispute resolution: The provisions governing Dispute Resolution are stipulated under the clause Dispute Resolution above. Privacy and Security: The provisions governing Privacy and Security are provided for under the clause Privacy and Security above. Minimum duration of Agreement: There shall be no minimum duration of agreements entered into between users and registered purchasers to use the AHMED S AL-RAQTAN TRADING website. All agreements shall endure indefinitely subject to either parties rights to terminate the agreement. The termination of the agreement by either party shall be without prejudice to any rights between the parties existing at the time of the termination, which shall endure beyond the date of termination. |
| Terms and Conditions |
| Copyright Raqtan Group • E&OE • All Rights Reserved • More Info at info@raqtangroup.com • Terms & Conditions • Privacy Policy |